This privacy policy explains how CouponBell, 555 8th Ave. Suite 401, New York, NY 10018, United States, operating CouponBell Canada (“we”, “us”, “our”), collects, uses and discloses personal information when you visit https://www.couponbell.com/ca/ (the “Website”), contact us or sign up for our emails, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, Quebec’s Act respecting the protection of personal information in the private sector.

1. Accountability and our Privacy Officer

CouponBell Canada is responsible for the personal information under its control and has designated a Privacy Officer who is accountable for our compliance with this policy. You can contact our Privacy Officer at [email protected] or by mail at CouponBell, Attn: Privacy Officer, 555 8th Ave. Suite 401, New York, NY 10018, United States.

2. The information we collect

• Contact form: your name, email address and the content of your message.
• Email sign-up: your email address, if you subscribe to our emails.
• Usage information: information collected automatically when you visit, such as your IP address, browser and device type, pages visited, and the date and time of your visit.
• Cookies and similar technologies: see section 5.
• Clicks on offers: when you click an offer, you pass through a tracking link so that the retailer or affiliate network can record that the visit came from us. This may involve the retailer, the affiliate network or their tracking provider setting cookies or similar identifiers.

3. Why we collect it

We collect and use personal information only for purposes a reasonable person would consider appropriate, and we limit what we collect to what we need for these purposes:

• to reply to your messages;
• to send you emails you have agreed to receive;
• to operate, secure and improve the Website;
• to track clicks on offers so that we can be paid commission;
• to meet our legal obligations.

4. Consent

We rely on your consent to collect, use and disclose your personal information, except where the law allows otherwise. Depending on the sensitivity of the information and your reasonable expectations, consent may be express or implied. You can withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us; we will explain the likely consequences of withdrawing.

5. Cookies

We use cookies and similar technologies to keep the Website working, to understand how it is used and to track affiliate clicks. Where required, non-essential cookies are only set with your consent through our cookie banner. You can change your choices at any time using the cookie settings on the Website, or by blocking or deleting cookies in your browser.

6. Emails and Canada’s Anti-Spam Legislation (CASL)

We only send commercial emails to people who have given their express consent. Every email identifies us as the sender, includes our contact information and contains an unsubscribe link. If you unsubscribe, we will stop sending you commercial emails within 10 business days.

7. Who we share your information with

We don’t sell your personal information. We share it only with:

• service providers that help us run the Website, such as our hosting, analytics and email service providers, who may use it only to provide services to us;
• retailers, affiliate networks and their tracking providers, when you click an offer;
• public authorities or professional advisers, where the law requires it or to protect our legal rights.

8. Information stored outside Canada

We are based in the United States, and we and some of our service providers store or process personal information outside Canada, including in the United States. While it is outside Canada, your information is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities. We use contractual and other measures to protect information handled by our service providers.

9. How long we keep your information

• Contact messages: 30 days.
• Email sign-up: until you unsubscribe, after which we keep only what we need to respect your choice.
• Usage information: for the retention period set in our analytics tools, after which it is deleted or anonymized.
• Where the law requires us to keep information for longer, we keep it for the period required.

10. Safeguards

We protect personal information with security safeguards appropriate to its sensitivity. No website is completely secure, so we can’t guarantee the security of information sent to us over the internet.

11. Access and correction

You can ask to access the personal information we hold about you and to have it corrected if it is inaccurate or incomplete. Send your request to [email protected]. We will respond within 30 days, or tell you if we need more time as permitted by law.

12. Quebec residents

If you live in Quebec, you also have the right to be informed about the personal information we hold about you, to have it corrected, to withdraw your consent, and to request that it be communicated to you in a structured, commonly used technological format. Contact our Privacy Officer at [email protected]. If a confidentiality incident presents a risk of serious injury, we will notify the Commission d’accès à l’information du Québec and the people affected, as required by law. You may also file a complaint with the Commission d’accès à l’information du Québec.

13. Children

The Website is not intended for children under 14, and we don’t knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

14. Other websites

The Website links to retailers and other third-party websites. Their privacy practices are their own responsibility, so please read their privacy policies.

15. Questions and complaints

If you have a question or concern about how we handle your personal information, please contact our Privacy Officer first at [email protected]. You may also contact the Office of the Privacy Commissioner of Canada (OPC): priv.gc.ca, toll-free 1-800-282-1376.

16. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.